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satisfaction guarantee

As a natural cosmetics manufacturer that does not produce mass-produced goods, but instead produces the highest quality premium cosmetics with a lot of manual work, we cannot offer sample sizes. All of the ingredients in our products are of optimized skin compatibility and have been extensively tested. Nevertheless, occasional individual intolerances can never be completely ruled out, even with hypoallergenic recipes with only low-irritation ingredients.

Your 30-day satisfaction guarantee

If your skin does not tolerate a myrto facial care product, you can let us know within 30 days and send the tested product back to us. You will then receive the value of the goods as a refund voucher, which you can use to buy other products in our shop. You only have to pay the postage costs incurred.

The voucher can be redeemed within one year. Please enclose a copy of the invoice or delivery note with your return. The satisfaction guarantee is limited to 1 facial care product per order. Travel size / small sizes are not returnable. If your order includes a free product, we ask that you return it unopened for a full credit of the purchase price. (Otherwise we can only give you a partial refund.)

Customer opinions on the tolerability of myrto facial care

customer Lea
Dear Myrto team, I would like to thank you for your great products, which have really helped me to take care of my sensitive skin. I am very happy that I discovered your company and will continue to be an enthusiastic customer. Thanks to your great philosophy and services, many people are now able to approach their daily body care with a good feeling and try out new products without stress. I had severe neurodermatitis as a baby and am therefore very sensitive to the ingredients (especially alcohol and fragrances). Many natural cosmetics that are supposedly well tolerated have a strong irritating effect on my skin, which is why I am very happy to have come across your website by chance. I still have one wish, however: I hope that in the future it will be possible to buy good sun protection for the body from you. Best wishes
customer Jil
I have been using the Bio Jojoba Day Cream S for almost a week and my skin is slowly recovering from the effects of numerous previous attempts with creams from well-known natural cosmetics manufacturers. Unfortunately, they all caused pimples and itching on my allergic skin. The Bio Jojoba Day Cream S is very economical to use and gives me a relaxed skin feeling without any itching or redness. I am happy to have found a tolerable cream with such great ingredients!

customer Melanie
This cleansing oil cleanses the facial skin very thoroughly but also very gently. I was very surprised at how much you can get out of facial skin with such a natural formula! My conventional cleansing program immediately went in the trash! It irritated and dried out my facial skin anyway and therefore often caused skin irritations. With this puristic cleansing oil it is completely different. The skin feels very soft afterwards and you don't really need any aftercare. :) A really convincing product that has a very pleasant effect on my irritated and dry skin.